Privacy notice

1. Who we are

myBenefitProtector is an independent product. It is not affiliated with, endorsed by, or operated by the Social Security Administration or any government agency.

2. Information that stays on your device

You track your pay and benefits in the myBenefitProtector app. These records are stored only on your device:

• Earnings and pay records you enter or add from pay stubs
• Estimates, work-incentive milestones and checklists
• BPQY letters and other documents you add. Pay stubs and BPQYs are scanned on your device, and the image or PDF isn’t uploaded
• Caseworker reports you create
• Your profile, household details and award details

Signing in doesn’t upload them.

3. Information we keep on our service

Our service runs on Microsoft Azure. It keeps:

• Your sign-in with Google or Apple, to confirm your account
• Your plan, and how much of your monthly allowance of Casey questions and document scans you’ve used. For scans, we keep the count, not the document
• Your Casey conversation history, after you agree
• Questions you send to Casey and documents you choose to send for AI help, after you agree
• Your subscription status. Payments on the website go through Stripe, and in the app through the App Store or Google Play.
• The devices signed in to your account, so you can sign them out.

4. The website and your account

The website doesn’t store or show your pay, estimates, documents or reports. Those stay in the app on your device.

When you sign in on the website with the same Google or Apple account, you can:

• See what’s left of your monthly allowance and when it resets
• Read your Casey conversation history
• Sign out of devices you no longer use
• Subscribe, or manage your subscription

If you send us a message with the contact form, we keep your email address, the topic and your message so we can reply.

The website only uses the cookies and browser storage it needs to work, and none for advertising, tracking or analytics. The Cookie notice lists each one.

5. How AI services are used

Your phone never contacts an AI provider directly. Casey questions and documents you choose to send go to myBenefitProtector’s service, which uses an AI provider to produce the answer or reading. Your saved records are not attached.

6. Sharing

Reports and exports leave your device only when you use the share or export action. We do not sell your information.

7. Your choices and deleting data

• Turn Casey off, or decline consent, and keep using every other feature
• Delete Casey history at any time
• Sign out of devices you no longer use
• Export your data in a portable file
• Reset all data on this device
• Delete your account: our service deletes it first, then this device is cleared

8. Security

Sign-in tokens are kept in your phone’s secure storage and never appear in reports or logs. No system is perfectly secure.

9. Changes and contact

We will post changes here with a new effective date.