Privacy and legal
Terms of use
The rules for using myBenefitProtector.
You are here: Terms of use
Pending legal review
1. What myBenefitProtector is
An independent tool that provides general, educational information about SSI, SSDI, work incentives and related programs, and helps you keep records. It is not affiliated with, endorsed by, or operated by the Social Security Administration.
You track your pay and benefits in the myBenefitProtector app, and your records stay on your device. The website provides information and access to your account.
2. What it is not
- Not a substitute for legal, financial or benefits counseling
- Not an official SSA, Medicare or Medicaid determination
- Not a guarantee of eligibility, continued benefits or any outcome
3. Your responsibilities
You remain responsible for reporting income to SSA, understanding your obligations, and your decisions about your benefits. Please verify important decisions with your local SSA field office or a qualified benefits professional.
4. Your account
You sign in with Google or Apple. Your account holds your subscription, your monthly allowance and your Casey conversation history. It doesn’t hold your benefit records.
On the website, you can see your monthly allowance, read your Casey conversation history, sign out of devices you no longer use, and subscribe or manage your subscription.
5. Casey and monthly allowances
Essentials includes 1 answered Casey question a month. Plus includes 50 answered questions, 1 BPQY scan and 10 pay stub scans a month. Pay stub and BPQY scans happen on your device. Casey provides educational information only.
Our Billing and subscription terms explain what counts against your allowance.
6. Subscriptions and billing
Plus costs $4.99 a month or $49.99 a year. You can subscribe in your account on the website, or in the app through the App Store or Google Play.
Payments, renewals, cancellation and refunds are covered by our Billing and subscription terms and our Refund and cancellation policy.
Billing and subscription terms Refund and cancellation policy7. Estimates and policy data
Estimates use the policy year shown and publicly available guidance current at the time of release. Rules and individual determinations can change.